Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–2 business days (excluding weekends). Once your order has been processed and dispatched, you will receive a confirmation email with your shipping details.

Shipping Time

UK: Estimated delivery time is 2–5 business days after dispatch, depending on your location and the courier service.

International shipping times vary depending on the country but should take a maximum of 14 days for it to arrive. 

Please note that customers are responsible for covering their own shipping costs at checkout. Any custom duties, import tax, or handling fees charged by your country are the responsibility of the customer.  

Please note that shipping times are estimates and may occasionally be affected by factors outside of our control, such as courier delays, weather conditions, or high order volumes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email. If tracking is available for your order, tracking details will be included in the email.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears lost, please contact us and we will do our best to assist you in resolving the issue with the courier.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our customer support email or contact page.